Cooked by Jeanne ("we", "our", or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide when you use our website, place an order, or subscribe to our mailing list.

 

1. Information We Collect

 

We may collect the following personal information when you:

• Place an order

• Subscribe to our mailing list

• Contact us directly through the website or email

 

Information may include:

• Name

• Email address

• Phone number (if provided)

• Order and pickup details

• Mailing list preferences

• Any other information you voluntarily provide

 

We do not store payment information. All transactions are processed securely through third-party payment processors (e.g., Stripe, iDEAL).

 

2. How We Use Your Information

 

We use your information to:

• Process and confirm your orders

• Communicate about your order and pickup

• Respond to customer inquiries

• Send email updates if you join our mailing list

• Improve our website and offerings

 

3. Mailing List & Marketing Emails

 

If you subscribe to our mailing list:

• You agree to receive occasional emails about menu updates, special offers, seasonal items, and bakery news.

• You can unsubscribe at any time by clicking the "Unsubscribe" link at the bottom of any marketing email or by contacting us directly.

We use a secure third-party email service (e.g., Mailchimp, ConvertKit, etc.) to manage subscriptions and send emails. Your email address is never sold or shared.

 

4. Sharing Your Information

 

We do not sell, rent, or share your personal information with third parties, except as needed to:

• Process orders and payments

• Send emails via our mailing list service

• Comply with legal obligations

 

5. Cookies

 

Our website may use cookies and similar technologies to improve your browsing experience and analyze traffic. You can disable cookies in your browser settings if you prefer.

 

6. Data Security

 

We use industry-standard practices to protect your information. However, no internet transmission or storage system is 100% secure. Use our website at your own risk.

 

7. Your Rights

 

You have the right to:

• Access the personal data we hold about you

• Request corrections or deletions

• Withdraw consent for email communications at any time

• Contact us using the information below to exercise these rights.

 

8. Third-Party Links

Our website may include links to external sites (e.g., Instagram, payment processors). We are not responsible for the privacy practices of those websites.

 

9. Changes to This Policy

 

We may update this Privacy Policy periodically. The revised version will be posted on this page with an updated effective date.

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Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Contact form of our website

• Email: cookedbyjeanne@gmail.com,

• Instagram: @cookedbyjeanne